Counter Caller

counter caller

Product Overview

The counter caller terminal is a dedicated operating device for internal service staff, serving as the core control end of the entire queuing process. Through simple keyboard or touch operation, staff can complete one-click number calling, queue skipping, service completion and waiting reminding. The device features simple operation, stable response and strong compatibility, perfectly matching all devices of our queue management system.

Core Features

  • One-Click Queue Calling: Support call next number, recall current number, skip invalid queue and suspend service, flexible to cope with various service situations.
  • Real-Time Data Linkage: After calling the number, the data will be automatically synchronized to the counter display and the public waiting screen to remind customers in real time.
  • Queue Status Management: Staff can check the real-time waiting list, number distribution and window service status at any time to arrange service progress reasonably.
  • Low Failure Rate & Easy Maintenance: Industrial hardware design, long-term stable operation, plug-and-play, no complicated debugging required.
  • Multi-Scene Compatibility: Adapt to all service windows such as finance, medical treatment, government affairs and business halls.

Application Scenarios

Matching all service windows equipped with queue management system, assisting staff in standardized and efficient queuing service management.

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Specification

Basic model includes

  • Metal cabinet:  Durable Powder Coated Steel Enclosure

  • Control Units: Windows/Android/Linux

  • Interface:21.5inch

Optional Components

  • Speakers

Warranty

  • 12 months

  • Extendable

Related Products

Queue Management System Family

QMS family

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About Us

We are a professional manufacturer specializing in full set of queue management system, with 12 years of R&D and production experience.
Factory Scale: 10,000㎡ production workshop, independent testing lab
Certifications: CE, ISO9001, RoHS certified
Service Support: OEM & ODM customization, free technical drawing, 1 to 3-year warranty, global after-sales guidance
Project Cases: Cooperated with government service centers, public hospitals and commercial banks across 30+ countries
We provide a one-stop queuing solution including self-service kiosk, caller terminal, counter display and lobby public screen, supporting whole-site system debugging and remote technical support.
Contact us to get catalog, quotation and project solution.

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